Shipping policy

Lisa Luminae™ Shipping Policy

Thank you for shopping with Lisa Luminae™. We are committed to processing and shipping your order as quickly and carefully as possible.

Shipping Within the United States

We are pleased to offer FREE standard shipping on all U.S. orders of $75 or more (before taxes and after any applicable discounts).

For orders under $75, shipping charges will be calculated and displayed at checkout based on your selected shipping method and destination.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Orders are processed Monday through Friday, excluding weekends and holidays.

During product launches, promotions, or holiday periods, processing times may be slightly longer. We appreciate your patience during these busy times.

Shipping Times

Once your order has shipped, estimated delivery times are generally:

● Standard Shipping: 3–7 business days

● Expedited Shipping: Delivery times vary based on the shipping option selected at checkout.

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can monitor your package's progress.

Shipping Address

Please ensure that your shipping address is accurate before submitting your order. Lisa Luminae™ is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Shipments

While we work with trusted shipping partners, delivery delays can occasionally occur due to weather, carrier issues, or other circumstances beyond our control. If your package appears to be lost or significantly delayed, please contact us and we will gladly assist you in working with the shipping carrier to resolve the issue.

International Shipping

International shipping may be available for select destinations. Shipping rates, delivery times, customs duties, taxes, and import fees vary by country and are the responsibility of the customer unless otherwise stated at checkout.

Questions

If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to help.

Thank you for choosing Lisa Luminae™. We appreciate your support and look forward to delivering products that elevate your beauty, confidence, and everyday experience.