FAQ's

What is Lisa Luminae?

Lisa Luminae is a luxury lifestyle and wellness brand where beauty meets bioenergetic intelligence. Our collections are designed to support radiance, alignment, and elevated self-connection through fragrance, skincare, and fashion.

What does “Not Fashion. Frequency.” mean?

It means our products are created with intention beyond appearance alone. Every piece is designed to help you feel aligned, confident, and connected to your highest expression.

What products do you offer?

We currently offer three signature categories:

  • Fragrance – Anointing oils and scents created to inspire remembrance and presence
  • Skincare – Ritual-based formulas designed to nourish skin and energy
  • Fashion – Elevated garments created for beauty, confidence, and embodiment

Are your products suitable for everyday use?

Yes. Our collections are designed to integrate seamlessly into your daily rituals, whether you are beginning your morning, preparing for an event, or creating moments of restoration.

What makes your fragrance collection unique?

Our fragrances are created as an experience, not just a scent. They are crafted to evoke emotion, presence, softness, and lasting memory.

Are your skincare products clean and gentle?

We prioritize thoughtful formulations and high-quality ingredients selected to support healthy, radiant skin. Specific ingredient details are listed on each product page.

Do you ship internationally?

Shipping availability depends on your location. You can view available shipping options at checkout.

How long does shipping take?

Delivery times vary by destination. Orders are processed promptly, and estimated shipping times will be provided during checkout.

Can I return or exchange an item?

Please review our Return Policy for full details. If you need assistance, our support team is happy to help.

How can I stay updated on new releases?

Join our email list through Enter the Field to receive exclusive launches, rituals, special offers, and first access to new collections.

Who is Lisa Luminae created by?

Lisa Luminae was founded by a clinical psychologist with over two decades of experience in human behavior, healing, and transformation.

How can I contact customer support?

You can reach us anytime through the Get In Touch section in the footer or by using our contact page.